Telephone Operator (UAEN) Jobs In Dubai|Amwaj Rotana Careers


Position: Telephone Operator – UAE National

As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience

Responsibilities:

  • Receive each guest call in a professional and friendly manner
  • Maintain effective communication with all related department to ensure smooth service delivery
  • Handle every query in a polite and courteous manner and exceed guest expectations
  • Ensure guests are greeted by name upon calling as per the Rotana Standard
  • Maintain an up to date knowledge of the hotel and local services
  • Maintain an awareness of guest profile through the Opera guest profile system
  • Complete management’s long distance call vouchers and record them on the traffic sheet

Requirements:

  • You should ideally have a diploma / degree in the hospitality field
  • Similar previous work experiences.
  • Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials.
  • Computer literate and previous experiences with Opera are an advantage.

Employer Description
Amwaj Rotana is one of the finest five-star luxury hotels in the Marina district. Enjoy the sophistication and space of our 301 elegantly-furnished rooms and suites, all featuring private balconies with stunning views of Jumeirah Beach, the Arabian Gulf and the Palm Jumeirah, plus complimentary Wi-Fi.

For more details, please scroll down & see the details.

Amwaj Rotana

TitleTelephone Operator (UAEN) Jobs In Dubai|Amwaj Rotana Careers
Hiring OrganizationAmwaj Rotana
Job LocationDubai, UAE
Date PostedNov/02/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilDec/30/2022

Amwaj Rotana Jobs Nov 2022

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* This Job was originally posted on Amwaj Rotana site…