Support Officer Air Arabia Jobs In Sharjah
Air Arabia is the first and largest low cost carrier in the Middle East and North Africa. Air Arabia has grown to become a leading low cost carrier operator across key Global emerging markets. Operating a total fleet of 42 (owned & leased) Airbus 320s.
Position: Support Officer
To act as the main focal point for customers/Agents/GSAs in terms of product and services inquiries, complaints, flight alerts and disruptions across the entire network. Monitors systems, identifies and resolves problems and supports in executing action plans to increase sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.
- Provides accurate information about products and services including policies, tickets, reservation, ancillaries, onboard products and services.
- Develops/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.
- Performs any additional responsibilities as advised by the Supervisor/Line Manager.
- High School/Diploma or equivalent; Bachelor’s degree in a related stream is preferred.
- 3+ years of related working experience in a similar role in customer service/customer support in any service industry, preferably in aviation.
- Possesses effective communication skills.
For more details, please scroll down & see the details.
|Title||Support Officer Air Arabia Jobs In Sharjah|
|Hiring Organization||Air Arabia|
|Employment Type||Full Time|
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* This Job was originally posted on Air Arabia site…