Support Agent Air Arabia Jobs In Sharjah

Employer Description
Air Arabia is the first and largest low cost carrier in the Middle East and North Africa. Air Arabia has grown to become a leading low cost carrier operator across key Global emerging markets. Operating a total fleet of 42 (owned & leased) Airbus 320s.

Position: Support Agent
To act as the focal point for customers/Agents/GSAs in terms of product and services inquiries, complaints, flight alerts and disruptions across the entire network. Assists in monitoring systems, identifies and resolves problems and supports in executing action plans to increase sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.

Responsibilities:

  • Acts as the first contact for customers/travel agents/GSAs with respect to inquiries, information, different types of requests, complaints, etc. and ensures all communication and exchanged information are in line with Company’s standards. 
  • Develops/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed. 
  • Performs any additional responsibilities as advised by the Supervisor/Line Manager.

Requirements:

  • High School/Diploma or equivalent; Bachelor degree in a related stream is preferred.
  • High School/Diploma or equivalent; Bachelor degree in a related stream is preferred.

For more details, please scroll down & see the details.

Air Arabia

TitleSupport Agent Air Arabia Jobs In Sharjah
Hiring OrganizationAir Arabia
Job LocationSharjah
Date PostedMar/15/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Air Arabia Jobs Mar 2022

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* This Job was originally posted on Air Arabia site…