Position: Spa Receptionist
Your outstanding communication, leadership, and organizational skills enable you to be a natural self-starter. You’re a creative and critical thinker that implements hand-crafted solutions, which set new standards of excellence. You have an eye for detail and execute tasks with precision and finesse

Responsibilities:

• Ensure that the check-in, check-out and payment process is handled in accordance with company policy
• Answer telephone calls and provide accurate information to clients
• Ensure that the front desk is clean and organized for free movement.
• Assist in getting client feedback on level of services delivered in order to improve on service delivery.
• Handle guests’ questions and concerns promptly, professionally and courteously.

Requirements:

• Commitment to delivering exceptional digital strategies with a passion
• Ability to find creative solutions taking while ownership for all duties and tasks assigned
• Must have technical aptitude and spa operational knowledge
• Knowledge of specific spa industry applications is desirable