Social Media Moderator ADIB Jobs In Abu Dhabi
ADIB is a leading bank in the UAE and the 4th largest Islamic bank globally by assets. Headquartered and listed in Abu Dhabi, ADIB was incorporated in 1997 to serve as the first Islamic bank in the Emirate of Abu Dhabi.
Position: Social Media Moderator
Handle customer’s feedback received from Social Media pages in timely and controlled communication that results into a balanced, appropriate approach and enhanced customer experience.
- Respond to customer’s queries/ feedback received through Social Media pages in accordance to set and process and guidelines.
- Provide customers with appropriate response basis their queries.
- Deliver FCR as in when applicable.
- 2+ years’ experience working in Customer Experience/ Service.
- Knowledge of banking laws, policies, procedures and practices.
- Banking experience in service delivery and customer experience.
For more details, please scroll down & see the details.
|Title||Social Media Moderator ADIB Jobs In Abu Dhabi|
|Job Location||Abu Dhabi|
|Employment Type||Full Time|
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* This Job was originally posted on ADIB site…