Restaurant Reservations Agent Jobs In Dubai | Mandarin Oriental Careers

Position: Restaurant Reservations Agent


  • Complete customer and guest booking requests for Mandarin Oriental, Jumeira using Mandarin Oriental Standards for Data Entry, Email Quality & Call Quality
  • Proactively handle customer queries and escalations through telephone and email
  • Contribute to revenue objectives through maximising booking conversions
  • Where appropriate upsell and promote all restaurants to guests
  • Ensure group and event booking requests are completed and handed to team in agreed time scales.
  • Keep up to date with information and training required to complete role effectively
Offered Salary

Depends on Experience


Bachelors Degree


1-3 Years


  • 1-2 years’ experience in high end customer service role and dealing directly with customers face to face or over the phone (essential)
  • Demonstrate good knowledge of Microsoft Office (essential)
  • Fluent in English – spoken and written (essential)
  • Demonstrates good knowledge of a table management/reservation system.
  • Experience in F&B industry
TitleRestaurant Reservations Agent Jobs In Dubai | Mandarin Oriental Careers
Hiring OrganizationMandarin Oriental
Job LocationDubai, UAE
Date PostedNov/24/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilNov/30/2022

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* This Job was originally posted on Mandarin Oriental site…