Reservation Officer Jobs In Dubai|Sofitel Dubai Downtown Careers
Position: Reservation Officer
You are the beginning of an exceptional guest experience. As a Reservations Officer, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
- To recognize potential clients and transmit information to Sales team
- To recognize VIP guests and to apply the concerned policies.
- To maintain a good commercial relationship with all the bookers: guests/companies/agencies.
- To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.
- To report all guest comments or complaints.
- To call the supervisor or manager for advice in serious cases or if an approval is required.
- With at least 1 years relevant and similar work experience in a hotel
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collectively as part of a team
Sofitel Hotels & Resorts are a French hotel chain of luxury hotels based in Paris, France, and owned by Accor since 1980. Founded in 1964 in France, Sofitel quickly developed worldwide to reach more than 200 properties.
For more details, please scroll down & see the details.
|Title||Reservation Officer Jobs In Dubai|Sofitel Dubai Downtown Careers|
|Hiring Organization||Sofitel Dubai Downtown|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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* This Job was originally posted on Sofitel Dubai Downtown site…