Quality Assurance Coordinator Job at American Hospital Dubai

Employer Description
American Hospital Dubai is committed to being an employer that helps its people realize their full potential and set benchmarks in medical care excellence. We offer an extremely progressive, nurturing, diversity-rich and inclusive work environment that encourages creativity and innovation to help you achieve the extraordinary

Position: Quality Assurance Coordinator
This position requires the Call Center Agent staff to be intimately familiar with the scope of services of each Clinic represented and will aide in directing the patients to the most proper clinic for his / her specific needs


  • To support the team members with answering the daily inquiries.
  • Assisting call center agents with handling the complaints and patients’ challenges.
  • Daily calls quality assessment using the calls recording system.
  • Assigning the daily breaks and monitor the agent’s attendance.
  • Demonstrates ability to prioritize tasks ensuring effective functioning of the area.


  • High school graduate     
  • Excellent English and Arabic verbal/written communication skills.
  • Basic computer literacy
  • Exposure to / experience with customer service principles

For more details, please scroll down & see the details.

American Hospital Dubai

TitleQuality Assurance Coordinator Job at American Hospital Dubai
Hiring OrganizationAmerican Hospital Dubai
Job LocationDubai, UAE
Date PostedMar/23/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

American Hospital Dubai Jobs Mar 2022

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* This Job was originally posted on American Hospital Dubai site…