Quality Assurance Coordinator Job at American Hospital Dubai
Employer Description
American Hospital Dubai is committed to being an employer that helps its people realize their full potential and set benchmarks in medical care excellence. We offer an extremely progressive, nurturing, diversity-rich and inclusive work environment that encourages creativity and innovation to help you achieve the extraordinary
Position: Quality Assurance Coordinator
This position requires the Call Center Agent staff to be intimately familiar with the scope of services of each Clinic represented and will aide in directing the patients to the most proper clinic for his / her specific needs
Responsibilities:
- To support the team members with answering the daily inquiries.
- Assisting call center agents with handling the complaints and patients’ challenges.
- Daily calls quality assessment using the calls recording system.
- Assigning the daily breaks and monitor the agent’s attendance.
- Demonstrates ability to prioritize tasks ensuring effective functioning of the area.
Requirements:
- High school graduate
- Excellent English and Arabic verbal/written communication skills.
- Basic computer literacy
- Exposure to / experience with customer service principles
For more details, please scroll down & see the details.
| Title | Quality Assurance Coordinator Job at American Hospital Dubai |
| Hiring Organization | American Hospital Dubai |
| Job Location | Dubai, UAE |
| Date Posted | Mar/23/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | N/A |
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* This Job was originally posted on American Hospital Dubai site…