Program Manager, Safety Support | Uber Jobs in Dubai

Responsibilities:

• Be the advocate of customer experience and front line teams experience. Identify continuous improvement opportunities, influence or make constant optimisation to policies, process, tools, and ways of working
• Coordinate with internal teams (Operations, Legal, Policy, Communications, etc.) and/or external stakeholders (regulators, law enforcement, etc.) to resolve escalations in a high quality and timely manner
• Pilot and own new initiatives that transform our operations and improve the level of service we provide

Requirements:

• Proven experience in large scale operations (+5 years)
• Operational excellence. Always on top of our operational performance, anticipating issues and quickly understanding & solving them when they arise.
• Strong Communication. You will drive discussions, keep calm, and focus. Exceptional written and verbal communication skills

For more details, please scroll down & see the details.

Uber Careers