Program Manager, Safety Support | Uber Jobs in Dubai
Uber Technologies, Inc. is an American mobility as a service provider. It is based in San Francisco with operations in approximately 72 countries and 10,500 cities
Position: Program Manager, Safety Support
It is a unique opportunity to drive best-in-class operational results, influence customer experience, and be the voice of customers and front line staff in Uber’s Safety support and Identity Operations
- Be the advocate of customer experience and front line teams experience. Identify continuous improvement opportunities, influence or make constant optimisation to policies, process, tools, and ways of working
- Coordinate with internal teams (Operations, Legal, Policy, Communications, etc.) and/or external stakeholders (regulators, law enforcement, etc.) to resolve escalations in a high quality and timely manner
- Pilot and own new initiatives that transform our operations and improve the level of service we provide
- Proven experience in large scale operations (+5 years)
- Operational excellence. Always on top of our operational performance, anticipating issues and quickly understanding & solving them when they arise.
- Strong Communication. You will drive discussions, keep calm, and focus. Exceptional written and verbal communication skills
For more details, please scroll down & see the details.
|Title||Program Manager, Safety Support | Uber Jobs in Dubai|
|Hiring Organization||Uber Careers|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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* This Job was originally posted on Uber Careers site…