Loyalty Program & Customer Journey Manager | B&G HR Careers


Position: Loyalty Program & Customer Journey Manager

The selected candidate will be responsible for managing the end to end Loyalty Program from developing strategy, goal setting, planning, execution, testing and optimization, to analyzing results and progress against the goals and KPIs for leadership. 

Responsibilities:

  • Execute enterprise loyalty and rewards programs, both online and offline
  • Deliver program performance reports, tracking results vs forecast and identify areas of improvement.
  • Develop and execute marketing campaigns and collaterals for loyalty and rewards programs.
  • Manage all aspects of project plans to execute loyalty programs working with internal and external stakeholders
  • Manage marketing plans to support and drive customer engagement through loyalty programs.
  • Providing rewards and making sure they align with customer expectations and values.

Requirements:

  • 5+ years’ experience in a similar role
  • Should have worked on digital loyalty programs in the past.
  • CRM and Application experience required 
  • Project Management Skills preferred
  • Strong listening, presentation and decision-making skills

For more details, please scroll down & see the details.

B&G HR 

TitleLoyalty Program & Customer Journey Manager | B&G HR Careers
Hiring OrganizationB&G HR
Job LocationDubai, UAE
Date PostedOct/29/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

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* This Job was originally posted on B&G HR site…