Helpdesk Operator Jobs In Dubai | Serco Group

Employer Description
Serco is a FTSE 250 company managing over 500 contracts worldwide. Employing over 50,000 people, we operate internationally across four geographies: UK & Europe, North America, Asia Pacific and the Middle East and across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

Position: Helpdesk Operator
The purpose of the job is to work alongside the DA Technical Helpdesk Team in order to enable Serco, to achieve and exceed customer, client, department and company objectives. 


  • Timely checking of new work orders in Maximo from THD.
  • Approval of work order, be able to identify if under Serco scope.
  • Update status of WO in Maximo and Close out WO in Maximo.


  • Degree qualified with 3-5yrs of experience in call centre environment.
  • Solid customer focus and customer relationship management experience.

For more details, please scroll down & see the details.

Serco Group

TitleHelpdesk Operator Jobs In Dubai | Serco Group
Hiring OrganizationSerco Group
Job LocationDubai
Date PostedMar/25/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Serco Group Jobs Mar 2022

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* This Job was originally posted on Serco Group site…