Guest Relations Executive Job in Dubai at Luxury Collection Hotel Dubai

Responsibilities:

• Answer phones, take dining reservations, and enter diner information into reservation system. Maintain wait list and quote accurate wait time
• Organize seating for large and special needs groups. Greet guests and determine the number in their party
• Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications

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Marriott International