Guest Relation Supervisor Jobs In Fujairah | IHG Careers UAE
Position: Guest Relation Supervisor
As Guest Relation Supervisor, you are responsible to liaise between operational departments to ensure that guest preferences are met and exceeded. Responsible for all activities relevant to the guest relations department such as VIP relations, rooming of guests, assisting with show rounds to achieve the highest possible guest satisfaction to current and future VIPs.
- Escort guests to the rooms respecting hotel policy and procedures
- Perform daily courtesy calls upon arrival, pre/post stay, IHG Rewards Club and Ambassador Guests as well as Return Guest following complaints to give special attention/recognition and follow up.
- Coordinate with the housekeeping department to ensure rooms are ready upon guests’ arrival and assist in inspecting all VIP rooms prior to arrival.
- Review arrival lists for all arrivals and VIP’s to gain knowledge of guests’ profile and history.
- You must possess previous supervisory workvexperience in a Front Office environment or equivalent.
- He/She must be customer oriented, highly organized and is flexible to work in various shifts.
- Is a team player and have strong verbal and written communication skills, preferably in Russian and English Language.
|Title||Guest Relation Supervisor Jobs In Fujairah | IHG Careers UAE|
|Job Location||Fujairah, UAE|
|Employment Type||Full Time|
* This Job was originally posted on IHG site…