Front Desk Agent Jobs In Dubai | Damac Rotana Dubai Careers
Position: Front Desk Agent
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience
Responsibilities:
- Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
- Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
- Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
- Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
Requirements:
- You should ideally have a degree in hospitality
- Previous experiences in the Front Office Department within a hotel.
- Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials.
- Computer literate and previous experiences with Opera are an advantage.
Employer Description
Rotana Hotel Management Corporation PJSC (Arabic: روتانا) is a hotel management company in the Middle East, Africa, the Balkans and Turkey. It has a portfolio of over 100 properties in 26 cities and operates six sub brands which include Rotana Hotels & Resorts, Centro Hotels by Rotana, Rayhaan Hotels & Resorts by Rotana, Arjaan Hotel Apartments by Rotana, Edge by Rotana and The Residences by Rotana.
For more details, please scroll down & see the details.
| Title | Front Desk Agent Jobs In Dubai | Damac Rotana Dubai Careers |
| Hiring Organization | Damac Rotana |
| Job Location | Dubai, UAE |
| Date Posted | Sep/23/2022 |
| Base Salary | AED |
| Employment Type | Full Time |
| Valid Until | Sep/25/2022 |
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* This Job was originally posted on Damac Rotana site…