DHL Careers | Senior Call Center Advisor Jobs in Dubai

Employer Description
DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year

Position: Senior Call Center Advisor
The Call Centre Senior advisor is responsible for answering customer calls and inquiries ensure customers bookings and traces are actioned as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external

Responsibilities:

  • To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications
  • Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries and securing their bookings.
  • Exercise professionalism and provide first class customer service bearing in mind that all DHL customers have an express requirement, and are looking for immediate and hassle-free solutions

Requirements:

  • Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries
  • Excellent spoken and written command of the English language with a cheerful, confident, professional and courteous tone
  • Excellent interpersonal skills and relates well with a wide range of people/customers
  • Working knowledge of Microsoft Office

For more details, please scroll down & see the details.

DHL Careers

TitleDHL Careers | Senior Call Center Advisor Jobs in Dubai
Hiring OrganizationDHL Careers
Job LocationDubai, UAE
Date PostedMar/10/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

DHL Careers Jobs Mar 2022

TalentScout Logo
Apply

How to Apply for Middle East (Saudi Arabia , UAE , QATAR , OMAN , KUWAIT and BAHRAIN) Jobs with Overseas Employments Promoters.

  • Visit TalentScoutArabia.com We bring you the most legit Jobs from Overseas Employments Promoters that are approved from Government.
  • Still Need Help? Contact TalentScout Arabia and we will take care moving forward.

FAQ..?

You can find Apply here Button on every job to start your application.

Navigate to TalentScoutArabia Homepage to find all the related jobs.

We are always here to help you, please fill the contact form and we will get back to you shortly.

* This Job was originally posted on DHL Careers site…