Customer Service Representative Jobs in Dubai | Udrive Jobs Vacancy 2022

Employer Description
Udrive is UAE’s leading pay-per-minute car-sharing service provider. Udrive began its journey 4 years ago to provide commuters with an innovative self-drive mobility solution to bridge the gap in the transportation industry in the MENAT region. 

Position: Customer Service Representative
Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service. Responding to all tickets received through chats, calls, emails, in-person, social media etc based on the SLA set. 


  • Take ownership of customers issues and follow problems through to resolution.  
  • Proactive outreach and ability to promote B2B product offerings.  
  • Providing feedback to the team leader to help outline customer journey, user flows, features, bugs, etc).  
  • Follow communication procedures, guidelines and policies and suggest improvement to team leaders. 


  • Diploma or University Degree in Business, Communications, and Marketing discipline. 
  • Experience in the mobility/Transportation industry/ e-commerce, healthcare, F&B. 
  • 2 years of Call centre or customer service experience is preferred.
  • Solid Sales, negotiation Skills  

For more details, please scroll down & see the details.


TitleCustomer Service Representative Jobs in Dubai | Udrive Jobs Vacancy 2022
Hiring OrganizationUdrive
Job LocationDubai, UAE
Date PostedAug/13/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Udrive Jobs Aug 2022

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* This Job was originally posted on Udrive site…