Customer Service Representative Jobs in Dubai | Udrive Jobs Vacancy 2022
Udrive is UAE’s leading pay-per-minute car-sharing service provider. Udrive began its journey 4 years ago to provide commuters with an innovative self-drive mobility solution to bridge the gap in the transportation industry in the MENAT region.
Position: Customer Service Representative
Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service. Responding to all tickets received through chats, calls, emails, in-person, social media etc based on the SLA set.
- Take ownership of customers issues and follow problems through to resolution.
- Proactive outreach and ability to promote B2B product offerings.
- Providing feedback to the team leader to help outline customer journey, user flows, features, bugs, etc).
- Follow communication procedures, guidelines and policies and suggest improvement to team leaders.
- Diploma or University Degree in Business, Communications, and Marketing discipline.
- Experience in the mobility/Transportation industry/ e-commerce, healthcare, F&B.
- 2 years of Call centre or customer service experience is preferred.
- Solid Sales, negotiation Skills
For more details, please scroll down & see the details.
|Title||Customer Service Representative Jobs in Dubai | Udrive Jobs Vacancy 2022|
|Job Location||Dubai, UAE|
|Employment Type||Full Time|
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* This Job was originally posted on Udrive site…