Customer Service Executive (Express & e-Commerce) Job in Dubai | Aramex Careers

Employer Description
Aramex is an Emirati multinational logistics, courier and package delivery company based in Dubai, United Arab Emirates. The company was founded by Fadi Ghandour and Bill Kingson in 1982 in Amman, Jordan. It is the first Arab-based company to be listed on the NASDAQ stock exchange


  • Assist customers on status of their shipment, outstanding shipments or tracking
  • Manage end to end shipment life cycle liaising with all internal and external stakeholders
  • Takes and handles customer inquiries, e.g. Track and Trace
  • Responsible for all KPIs and SLAs agreed with allocated customers
  • Drives solution of customer complaints by solving it directly or assigning tasks to other function


  • 3-5 years’ experience in the Express or Ecommerce industry
  • Good Express product knowledge
  • Working knowledge of transportation management systems (TMS)
  • Ability to handle challenging situation in a composed manner

For more details, please scroll down & see the details.

Aramex Careers

TitleCustomer Service Executive (Express & e-Commerce) Job in Dubai | Aramex Careers
Hiring OrganizationAramex Careers
Job LocationDubai, UAE
Date PostedMar/19/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Aramex Careers Jobs Mar 2022

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* This Job was originally posted on Aramex Careers site…