Customer Interaction Center Representative (UAEN) | Al Tayer Careers


Position: Customer Interaction Center Representative (UAE National)


Responsibilities:

  • Provide efficient and courteous handling of customers over the phone or email/SMS, provide necessary information, service booking and guidance.
  • Be part of the Telemarketing activities during campaigns.
  • Ensure correct information is passed to customers and all Service Level Agreements are met as per business requirements.
  • Ensure all required standards of communication etiquettes are met over the phone/email.
  • Direct the customer call to the relevant advisor who will attend to their enquiries.
  • Call customers to get follow feedback on their visits to ATM.
  • Call customers for service reminders, recalls, follow up on complaints, voicemail call backs.

Requirements:

  • High School Certificate
  • Good knowledge of computer software such as MS Office
  • Good communication both in Arabic and in English.
  • Course in telephone handling skills an advantage
  • Exposure to multicultural environment

Employer Description
Al Tayer Group is a privately held holding company established in 1979. Currently the group has operations in 6 countries in the Middle East, including nearly 200 stores and 23 showrooms in multiple markets in the Middle East. The company is headquartered in Dubai, UAE and employs nearly 9,000 people.

For more details, please scroll down & see the details.

Al Tayer

TitleCustomer Interaction Center Representative (UAEN) | Al Tayer Careers
Hiring OrganizationAl Tayer
Job LocationSharjah, UAE
Date PostedNov/04/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Al Tayer Jobs Nov 2022

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* This Job was originally posted on Al Tayer site…