Customer Experience Analyst I E Commerce Jobs In Dubai | GMG Careers

Employer Description
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. 

Position: Customer Experience Analyst I E Commerce
The job of a Customer Experience Analyst is to work on solving customers’ pain points along with the CX team. His/her role is to identify customer problems from the data and raise these to the relevant teams. 


  • Define the right SLAs based on the data.
  • Keeping a track of SLA achieved.
  • Identify the SLA breach reasons by using the data and propose a solution.


  • Bachelor’s / Master’s degree in Engineering / Mathematics / Economics or Statistics.
  • Diploma / degree in Data Science / Business Analytics is a plus.
  • 2-4 years on experience in a Business Analytics role with an E-commerce firm.

For more details, please scroll down & see the details.

GMG Careers

TitleCustomer Experience Analyst I E Commerce Jobs In Dubai | GMG Careers
Hiring OrganizationGMG Careers
Job LocationDubai
Date PostedMar/16/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

GMG Careers Jobs Mar 2022

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* This Job was originally posted on GMG Careers site…