Customer Experience Agent Jobs In Abu Dhabi | Serco Careers
Position: Customer Experience Agent (UAE National)
We are looking for a Customer Experience Agent to provide world class customer service to customers and to assist the Operations teams and service partners in delivering the best possible operational standards.
- Customer service provision and assisting customers with information.
- Coordination with service partners to deliver the daily operating plan.
- Supporting the Terminal Operations Team in all daily tasks and activities.
- Identifies problems within own area of remit and takes responsibility for finding a solution regardless of the causes.
- Clearly and concisely conveys information and ideas that engage others.
- Interacts with others in a supportive way and in accordance with our Values.
- Must hold high school diploma or general education degree or equivalent professional qualification.
- Ideally will have minimum 1 year of experience as front-line staff delivering customer service in a Retail, F&B, hotel, hospitality or equivalent.
- Must have good understanding of dealing with customers and conflict resolution techniques.
- Should have knowledge of basic software and online applications.
|Title||Customer Experience Agent Jobs In Abu Dhabi | Serco Careers|
|Job Location||Abu Dhabi, UAE|
|Employment Type||Full Time|
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* This Job was originally posted on Serco site…