Contact Centre Agent Job in Abu Dhabi | Mediclinic Careers

Employer Description
Mediclinic International plc, founded in 1983, is an international private hospital group with operations in South Africa, Namibia, Switzerland and the United Arab Emirates. The Group’s head office is based in Stellenbosch, South Africa. It has been listed on the JSE, the South African securities exchange, since 1986

Position: Contact Centre Agent
Clearly communicate with and provide assistance to patients through multiple channels of communication including telephone, email, social media and the internet, in a manner that actively promotes patient satisfaction


  • Attend to all incoming telephone calls promptly, efficiently and in a professional manner
  • Schedule appointments according to set procedures and policies
  • Document all interactions and activities relevant to the call and uses appropriate Wrap-up code
  • Conduct all outbound calls in an efficient, effective and professional manner


  • High School Diploma or equivalent (Grade 12)
  • A relevant Bachelor’s degree will be an advantage
  • At least 1 year Contact/Call Centre experience in a customer service operations environment
  • Relevant experience in a hospitality or healthcare environment will be an advantage

For more details, please scroll down & see the details.

Mediclinic International

TitleContact Centre Agent Job in Abu Dhabi | Mediclinic Careers
Hiring OrganizationMediclinic International
Job LocationAbu Dhabi, UAE
Date PostedMar/19/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Mediclinic International Jobs Mar 2022

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* This Job was originally posted on Mediclinic International site…